An Unbiased View of how much does empire carpet cost

I expended the day being put on keep soon after trying to get a correction of a badly put in carpet. Built the appointment Practically 2 weeks before, for it to be assessed and fixed and no person confirmed up – Although se acquired a call indicating they'd get there within a two hour window….each morning.

I demanded to see to somebody that is in cost. They gave me the "head" salesman. He despatched out A further salesman to "help" me. Well, we build One more carpet installation. Once the installer arrived, it was the incorrect colour, the measurements had been Completely wrong.

– Revenue method was sleek. I agreed on a laminate ground and with the income representative’s direction also agreed to get rid of ceramic tile throughout the kitchen area and hallway, Empire would clear away the carpeting. The entire cost was major to my household.

We want it to be set up by December sixteenth and have gotten not a soul to talk to us, answer our phone calls, or contact us back. I've experimented with each individual other probable way to produce this installation happen.

They referred to as out as a result of holiday getaway. Like I don’t want to own a fantastic vacation with my loved ones myself So I have my dad and mom who're from outside of town in this article. My infant baby whom just acquired from the clinic with no where to snooze.

FYI it took me a month to get a duplicate in the warranty sent to me. My future stage is filing an official criticism With all the BBB as Empire is registered with them. Empire has an A score With all the BBB, but that's given that they are pressured to create some sort of agreement with disgruntled customers, of which there are already hundreds, to keep up the A score. If something modifications, or if some sort of Option is arrived at I'll update submit.

We’re sorry to listen to that the ground is needing repair, and we’d like to further more help you. Be sure to e mail your issues in conjunction with you purchase info to customersupport@ We look ahead to Listening to from you.

We strive to depart a constructive impression during our in-residence consultations, and we’re sorry to listen to that this was not the case. We’ll be in contact along with you Soon to debate your experience.

I suppose to obtain carpet mounted today, I had been told installer will occur concerning 8am to 6pm. I waited and waited and spoke to the gross sales rep and was made confident that they may come regardless of the and installtion will likely be concluded today. At 5pm i acquired a phone within the installer and said they cant appear today.

I'm getting informed to attend right up until tuesday for installation. There isn't a way I'm gonna wait around until eventually Tuesday. I demand a contact back again from your Co-oporate or I won't hesistate to reach out to Keith Weinberger and I'll blow you fellas up on all social medial platforms.

m. – 12:00am if this isn’t alright he can return on nine/five/2018. I’m upset with the Salesperson Danny Gomez since he lied about when personnel would start and stop The work. I come to feel this firm breached the agreement by not having the ability to entire function once they said they would. When l contacted the Salesperson Danny Gomez he was hesitant to offer me supervisors names and phone number so l could make a grievance. I've made an effort to get in touch with customer service and was explained to the corporate would Get in touch with me in 24 hours becoming I have not heard anything empire today flooring reviews at all l experimented with to achieve out on the Salesperson but l comprehend he lied and may say nearly anything to secure a sale that is sad. If l don’t have a reaction from the manager to try to acquire this fixed l can get a legal professional to dispute this agreement for perform which was performed!

We apologize for your personal working experience and regret to hear that you choose to ended up unhappy. We’ll be even more investigating your concerns, and we’ll be in contact with you before long.

10a.) Fortunately I work from home if not I’d have experienced to have take a week off for this exceptionally compact project.

We’re sorry to listen to that the ground is needing fix, and we’d like to even further assist you. Remember to email your concerns and account information and facts to customersupport@, and mention Headquarters in the topic line so we can stick to up with you ASAP.

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